Terms of sale

Seller

Millionaires Magnet Team (SSM 201203086062 / JM0620942-U), trading as Long Licious, Pasar Tani Kekal Datin Halimah, Lot 6313, Jalan Taruka, Off Jalan Datin Halimah, 80700 Johor Bahru, Johor. WhatsApp 011-3560 7697 · longlicious769@gmail.com.

Placing an order

The form on this website sends an order REQUEST. An order is only confirmed once we confirm it on WhatsApp and full payment is received. If an item is sold out or a time slot cannot be met, we will tell you on WhatsApp before you pay.

Prices

All prices are in Malaysian Ringgit (RM) as shown on the website when the order is sent. Delivery is charged separately and confirmed on WhatsApp. If there is an obvious pricing mistake, we will tell you before the order is confirmed.

Payment

Full payment by DuitNow QR, bank transfer, or cash when you collect at the stall. This website does not take card payments.

Pickup at the stall

Collect on the date and time slot you chose, within the stall’s opening hours shown on the website. If you are running late, let us know on WhatsApp — putu is best eaten warm.

Delivery

Delivery around Johor Bahru, minimum 3 boxes. A delivery fee of RM10 (depending on area) is confirmed on WhatsApp. Please make sure someone is there to receive the order and your phone is reachable. Arrival times are estimates; we will tell you if there is a delay.

Event bookings

Book at least 7 days before the event. Putu choice, quantity and delivery are confirmed on WhatsApp before payment.

Cancellations and changes

• Regular orders: can be cancelled or changed on WhatsApp before we start preparing them; any payment made is refunded in full.
• Once preparation has started, the order cannot be cancelled because the food is made fresh for you.
• Event bookings: cancelled at least 3 days before the event date = full refund; less than 3 days = no refund, as ingredients have been bought.

Problems with your order

Please check your order when you receive it. If an item is wrong, missing or damaged, send a photo on WhatsApp the same day. We will replace the item or refund that item.

Allergens and storage

Our products contain coconut and flour, and some special flavours contain chocolate, milk and nuts (pistachio, Kinder Bueno). Everything is made in the same kitchen — tell us if you have an allergy. Putu is best eaten the same day; for frozen putu, follow the preparation guide on the Menu page.

Law

These terms are governed by Malaysian law. They do not reduce your rights as a consumer under the Consumer Protection Act 1999. If the Malay and English versions differ, the Malay version applies.